Returns & Exchanges at Welcome to BenBen

We want you to love your new fashion finds, but if you are not completely satisfied, we offer easy returns within 30 days of delivery. All items must be in their original condition, unworn, and with tags attached to be eligible for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all labels and tags are still intact to avoid processing delays.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will issue a refund to your original payment method within 5-7 business days.